Under the direct supervision of the Manager, Community Behavioral Health will provide daily oversight of the community support program and staff to ensure quality, compliance, and productivity benchmarks are met. Provides staff supervision to ensure that the care model requirements are met, and that best care is provided each and every encounter. Interacts with internal and external parties in a professional, timely manner.

Key Accountability-Program Level

• Role models professionalism for all disciplines; uses positive, proactive communication; is approachable; uses well-developed stress management skills; professional presentation reflects Carle Health mission, vision and values, creating an environment of trust and collaboration
• Is visible and accessible to staff on a regular basis
• Is available to staff by phone or arranges for such coverage during open program hours
• Assures that scheduling and staffing is timely, proactive, cost-effective, and meets the needs of the clients served
• Provides regularly scheduled supervision to program staff. Documents supervision in a compliant manner.
• Provides initial and ongoing training to program staff
• Monitors staff work regularly to ensure quality, compliance, and productivity benchmarks are met.
• Reviews clinical documentation for medical necessity and appropriate treatment recommendations, assumes responsibility as the LPHA if applicable
• Recruits/retains high performing staff and ensures high staff performance by holding staff accountable
• Conducts annual performance reviews
• Delivers patient care if/when necessary and assumes a leadership role in a clinical crisis situation

Key Accountability-Meet quality, compliance, and financial targets

• Participates in applicable trainings, teleconferences, and meetings.
• Prepares reports on activities and work group activities as needed.
• Ensures program meets compliance standards for all documentation and clinical charts.
• Informs manager and director of key components of the program.
• Ensures that individual and program productivity levels are met monthly.
• Holds staff accountable for individual productivity and compliance targets.
• Identifies and implements process improvement initiatives to ensure program is meeting quality, compliance, and productivity benchmarks.
• Participates in chart compliance reviews, analyzes results, and completes action plan for improvement.

  Certifications:

  • Driver's License - Illinois Secretary of State (ILSOS)Illinois Secretary of State 
  • Use of usual and customary equipment used to perform essential functions of the position. Upon Hire

  Education: Bachelor's Degree: Social Work; Counseling; Psychology; Related Field.

  Work Experience: Behavioral health

  Other Requirements 
  Must have interpersonal and communication skills necessary to deal with a wide variety of clients and professionals with the ability to negotiate and establish effective working relationships with a multidisciplinary healthcare and community service team. Must demonstrate ability to identify and act upon psychosocial needs and work independently in an outcome orientated environment. Strong leadership skills and ability to form professional working relationships with peers. Ability to document in, have knowledge of and use of the computer.

  Find it here.

  Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

   Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois.  We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care.

  We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

   We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.