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Crisis Services Technician - PM
Salary
$32,552.00
Location
115 N County Farm Road Wheaton, IL
We are excited to announce we are hiring, in preparation for the opening of the Crisis Recovery Center, DuPage County Health Department Crisis Services is expanding the team to include the role of Crisis Services Technician in our Residential Unit. In this role, you will be one of the first points of contact for individuals coming into the current facility seeking crisis services and support. In this role, you will have primary responsibility for greeting and assisting clients upon entry into the building, overseeing the reception areas, and supporting a safe environment for all in the building.
The hours are Wednesday to Saturday from 2:00 pm to 12:00 am. The starting pay is $15.65 per hour, along with a $2.00 per hour shift differential. (Hourly rate may increase due to experience)
As a full-time employee you will be eligible for our full county benefit package to include health insurance, 12 paid vacation days, 12 weeks of paid paternal leave, 12 paid federal holidays, 5 paid personal days and accrued sick leave. We also offer student loan forgiveness and tuition reimbursement.
If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team!
Our Crisis Recovery Center has been identified as one of DuPage County's "Smartest Workplaces -2026" https://www.choosedupage.com/news/dupage-countys-smartest-workplaces-2026/
Our accredited crisis recovery center is dedicated to delivering exceptional services and support to our community, proudly holding: The American Association of Suicidology Certification.
Responsibilities
- Primary greeter of clients entering our building seeking services.
- Responsible for management of the crisis services waiting room.
- Gathers preliminary information from clients seeking services.
- Monitors overall personal safety of residents including crisis intervention.
- Provides assistance with belonging check for residential clients.
- May facilitate transportation of our clients in a county vehicle.
- Performs tasks related to maintaining environmental standards in facility.
- Maintains records according to health department policies.
- Maintains confidentiality of privileged information and adheres to client privacy laws.
- Participates in emergency activities as assigned.
Requirements
Two years of experience in social services or behavioral health settings which included regular interactions with client population; or an equivalent combination of training and experience.
Position requires applicant to possess a valid Illinois Driver’s License and complete a motor vehicle background check. Attendance at paid new hire HR orientation is required.
Position requires applicant to possess a valid Illinois Driver’s License and complete a motor vehicle background check. Attendance at paid new hire HR orientation is required.
Supplemental Information
Physical Requirements and work environment: While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
About DuPage County Health Department
The DuPage County Health Department is an organization comprised of more than 600 dedicated health care professionals and support staff who strive to provide quality services and educational opportunities to residents of DuPage County. We promote physical and emotional health; protects health from environmental risk factors; and strives to assure the provision of accessible, quality best in class service.
Our accredited crisis center is dedicated to delivering exceptional services and support to our community, proudly holding: The American Association of Suicidology Certification.
Our Crisis Recovery Center has been identified as one of DuPage County's "Smartest Workplaces -2026" https://www.choosedupage.com/news/dupage-countys-smartest-workplaces-2026/