About us:

When you join the Arrowleaf team, you are committing to a meaningful career where your work will make a difference for your neighbors throughout Southern Illinois and strengthen our region as a whole. You’ll have a chance to build well-being not just for the people you work with, but for yourself as well, as you gain life-changing experiences, enjoy highly competitive benefits, and experience unmatched opportunities for advancement.

Mission: Arrowleaf’s mission is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone.

Vision: We envision a Southern Illinois where all individuals are contributing to a community that is safe and vibrant for everyone.

Visit our website: myarrowleaf.org/employment to learn more about Arrowleaf

Job Title: Residential Specialist 

Home Office: Union County Office - Manion (UCOM) 

Area of Focus: Behavioral Health 

Program(s): ReLeaf - Is a transitional housing program providing trauma-informed, no-cost housing and wraparound support services for survivors of domestic violence, sexual assault, human trafficking, and community violence across Southern Illinois. This program fills a critical regional gap by offering safe, flexible housing, and individualized case management to help survivors achieve long-term stability.

Immediate Supervisor: Program Manager (once hired) in the intrum, Program Director - Daniel Hyson 

Hours of Work: Full-time 40 hours/ week. Crisis sitter on-call rotation.

Residential Specialist Minimum Qualifications: High School Diploma or equivalent. Qualifies as a Rehabilitative Services Associate (RSA).

Residential Specialist Special Requirements: Must be 21 years of age or older to drive agency vehicle; maintains a valid driver’s license and vehicle liability insurance; operates agency vehicles and personal vehicles while driving for agency business in a safe and lawful manner at all times; maintain First Aid & CPR certification; must complete required registry clearances and criminal fingerprint background checks; schedules evening or weekend hours, as necessary; participates in crisis sitter on-call rotation.

Residential Specialist job duties include, but not limited to:

• Provide on-site, trauma-informed support to residents at the communal living facility, ensuring a safe, structured, and supportive environment.
• Monitor and promote client safety, including responding to crises, de-escalating situations, and following established safety protocols.
• Assist residents with daily living activities, including developing routines, maintaining hygiene, budgeting, meal preparation, and other independent living skills.
• Support clients in accessing basic needs, including food, clothing, hygiene items, and transportation.
• Coordinate with the Case Manager to reinforce service plans, support client goals, and communicate changes in client needs or behaviors.
• Observe and document client interactions, incidents, and progress in accordance with agency, VOCA, and ICJIA requirements.
• Assist with maintaining the cleanliness, organization, and overall upkeep of the facility.
• Support transportation needs for clients as appropriate, including facilitating access to appointments, employment, and community resources.
• Reinforce program expectations, house guidelines, and promote a respectful, community-oriented living environment.
• Participate in team meetings, supervision, and ongoing training to support effective service delivery.
• Assist with program operations and coverage as needed, including evenings, weekends, and holidays.
• Participate in on-call rotation to support crisis sitter needs at Deaconess Union County Hospital.
• Ensure services are delivered in a trauma-informed, client-centered manner that promotes safety, dignity, and self-sufficiency.
• Perform other duties as assigned to support program operations and client success.

Salary Range: $16.88 per hour 

Questions? visit myarrowleaf.org/employment or call 618-658-3079 to learn more!

Arrowleaf is committed to the full inclusion of all qualified individuals. As part of this commitment, Arrowleaf will ensure that persons with disabilities are provided reasonable accommodations unless the accommodation will impose an undue hardship. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.