I am a compassionate and experienced human services professional specializing in psychosocial rehabilitation, case management, and crisis intervention. I demonstrate expertise in conflict resolution, motivational interviewing, and client advocacy. I am adept at leading educational and skill-building programs, creating individualized care plans, and fostering positive outcomes for diverse populations. I am seeking to leverage my skills and experience to support individual growth and community well-being.
Skills
- Conflict Management & Crisis Intervention
- Psychosocial Rehabilitation & Behavioral Health
- Applied Behavior Analysis (ABA)
- Client Advocacy & Resource Coordination
- Motivational Interviewing & Trauma-Informed Care
- Case Management & Care Plan Development
- Technology Integration for Service Delivery
- HIPAA Compliance & Insurance Verification
- Data Collection, Analysis & Reporting
Licenses and certifications
- BLS Certification
- Trauma-Informed Care
- 40-Hour Domestic Violence Training
- Mental Health First Aid
Awards and achievements
Psychosocial Rehabilitation Counselor
Association House of Chicago
Jan 2023 - Nov 2025
- Facilitate individual and group sessions on socialization, financial literacy, symptom management, and independent living skills.
- Develop interactive tools like the Independent Living Jeopardy game to enhance engagement and learning.
- Tailor interventions to individual treatment plans, updating as needed.
- Utilize care coordination platforms to monitor and document client progress effectively.
Family Coordinator / Behavior Technician / Mobile Crisis
Elevate CCBHC
Jan 2020 - Jan 2023
- Provided crisis intervention, behavioral strategies, and comprehensive care planning for families.
- Conducted home visits, administered medications, and developed individualized crisis plans.
- Collaborated with multidisciplinary teams to ensure compliance with HIPAA standards and documentation protocols.
Case Manager
Cedar Valley Angels
Jan 2018 - Jan 2020
- Supported families experiencing homelessness and domestic violence through resource allocation and advocacy.
- Managed a caseload of foster families, achieving 85% goal attainment within three months.
- Acted as a liaison between clients, volunteers, and child welfare organizations.
Youth Development Professional
Boys & Girls Clubs of the Cedar Valley
Jan 2022 - Dec 2022
- Led targeted programs for high school students, fostering social and intellectual diversity.
- Maintained a culture of respect and inclusion while implementing discipline policies effectively.
Advocacy Coordinator
Miracle Life Center
Jan 2003 - Jan 2018
- Provided housing solutions and managed care plans for displaced families.
- Referred clients to appropriate community service agencies for long-term support.
High School Diploma
California Charter Academy
- Jan 2005