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Janet D Rolling

Mental Health Professional
Springfield, IL 62703
Admin Case Management Executive Leadership Management Nonprofit Full time

I am a dedicated Mental Health Professional with extensive experience in social services, focusing on counseling diverse populations to maintain optimal mental and emotional health. I am passionate about helping individuals overcome challenges related to mental health, addictions, substance abuse, familial conflict, stress management, self-esteem, re-entry support, rehabilitation, and aging. My goal is to make a positive impact on individuals' lives by providing compassionate and effective support.

Skills

  • Group Therapy
  • Program Design
  • Case Management
  • Workforce Development
  • Crisis Intervention
  • Research & Development
  • Crisis Management
  • Mental Health Counseling
  • Intake Experience
  • Product Demos
  • Grant Writing
  • Motivational Interviewing
  • Curriculum Development
  • Hospital experience
  • Developmental Disabilities Experience
  • Addiction Counseling
  • Autism Experience
  • Behavioral Therapy
  • Meeting Facilitation
  • Program Development
  • Conflict Management
  • Supervising Experience
  • Management
  • Program Management
  • Typing
  • Discharge planning
  • Cognitive Behavioral Therapy
  • Presentation Skills
  • Training & Development
  • Proposal Writing

Licenses and certifications

  • First Aid Certification
  • QIDP Certification
  • Certified Case Manager
  • Counseling Certification
  • Driver's License
  • QMHP Certification

Awards and achievements

Work Experience

Grant Writer/Consultant
Independent Consultant-Springfield, IL Jan 2019 - Present

Developed and maintained a comprehensive database of potential grant opportunities, collaborated with program managers to identify funding needs, conducted needs assessments, managed the grant application process, built relationships with funders, secured over $1 million in grant funding, implemented strategies for tracking progress, evaluated program outcomes, and stayed informed on trends in philanthropy and grant writing.

Case Manager
Walton Management Group (Re-entry)-Springfield, IL Jan 2023 - Jun 2024

Counseled participants using evidence-based practices, facilitated group workshops, managed a caseload of 20+ clients, conducted assessments, collaborated with teams, advocated for clients' rights, maintained documentation, facilitated meetings, coordinated referrals, provided crisis intervention, educated clients on resources, developed relationships with service providers, ensured compliance, supported clients in developing skills, and demonstrated cultural sensitivity.

Operations Specialist for Technical Assistance (SSPPIV)
Il. Dept. of Human Services-DDD-Springfield, IL Jan 2023 - Jun 2024

Managed daily operations, developed operational strategies, monitored KPIs, collaborated with teams, created SOPs, conducted audits, utilized data analysis tools, implemented quality control measures, reduced customer complaints, led teams, mentored team members, and cultivated relationships with stakeholders.

Case Manager/Program Coordinator
Project Race Re-entry Program-Springfield, IL Jan 2021 - Aug 2023

Managed a caseload of 60 clients, conducted assessments, collaborated with teams, advocated for clients' rights, maintained documentation, facilitated meetings, coordinated referrals, provided crisis intervention, educated clients on resources, collaborated with legal professionals, developed relationships with service providers, participated in case conferences, implemented evidence-based practices, monitored program effectiveness, provided training, supported clients in developing skills, evaluated interventions, and liaised between involved parties.

Program Development Specialist (SSPPIII) (appeals representative)
Il. Dept. of Human Services - DD-Springfield, IL Jan 2020 - Jun 2023

Provided adjudicative support, completed cases, organized investigative file material, presented case facts, prepared documents, composed adjudicative closing documents, tracked cases, prepared statements and recommendations, and ensured compliance with Illinois Medicaid Waiver standards.

Quality Program Review Specialist (SSPPIII) (auditor)
State of Illinois, Dept. of Human Services-Springfield, IL Jan 2014 - Jan 2020

Planned and coordinated studies, identified service areas requiring action, facilitated planning conferences, prepared written plans and reports, conceptualized and implemented studies, developed program designs, reviewed policies, facilitated planning activities, prepared audit reports, evaluated risk management practices, developed audit programs, reviewed policies for compliance, conducted interviews, participated in fraud investigations, provided guidance on risk mitigation, audited expense reports, educated clients on record-keeping, mentored junior auditors, maintained knowledge of auditing standards, reviewed contracts for compliance, identified opportunities for process automation, and developed relationships with clients.

Senior Vocational Rehabilitation Counselor
Illinois Dept of Human Services Division of Rehabilitation-Springfield, IL Jan 2007 - May 2014

Certified in Traumatic Brain Injury, Home Services, and Vocational Rehabilitation, conducted assessments, collaborated with teams, delivered workshops, facilitated training programs, established partnerships with employers, negotiated accommodations, provided support and coaching, monitored progress, maintained records, stayed informed on labor market trends, collaborated with resources, assisted with technology and equipment, advocated for rights, developed relationships with employers, coordinated internships, implemented outcome measurement tools, participated in meetings, provided crisis intervention, collaborated with agencies, developed job placement strategies, conducted job analyses, assisted with benefits and accommodations, incorporated diversity and inclusion, demonstrated cultural competence, participated in professional development, mentored specialists, counseled on career transitions, leveraged technology platforms, educated employers, served as a liaison, fostered relationships with organizations, developed employment plans, utilized motivational interviewing, implemented evidence-based interventions, developed return-to-work plans, evaluated transferable skills, coordinated supported employment services, conducted vocational assessments, provided support to employers, developed partnerships with institutions, assisted with job search strategies, collaborated with mental health professionals, facilitated workshops on rights and disclosure, monitored legislation changes, and communicated updates.

Human Services Caseworker
Illinois Department of Human Services- Human Capital Division-Chicago, IL Apr 2001 - Sep 2007

Interviewed clients, aided in mobilizing capabilities and resources, coordinated caseload, conducted assessments, developed case plans, collaborated with teams, provided counseling and support, advocated for rights, monitored progress, maintained documentation, assisted with government programs, coordinated with external agencies, managed caseload, collaborated with organizations, and demonstrated cultural sensitivity.

Employment Security Program Representative
Illinois Department of Human Services- Human Capital Division-Chicago, IL Jan 2003 - Jan 2004

Conducted interviews for Unemployment Insurance Benefit eligibility, performed analytical work, provided vocational counseling, served as a liaison, and implemented the Work Tax Credit program.

Mental Health Worker
Rush Presbyterian St. Luke Medical Center-Chicago, IL Jan 2000 - Apr 2003

Provided mental status assessments, direct care, implemented treatment plans, assisted in assessments, facilitated group activities, monitored progress, collaborated with team members, supported crisis intervention, administered medications, coordinated resources, participated in meetings, developed relationships, promoted a safe environment, assisted in crisis management, provided guidance on coping skills, counseled on communication skills, aided in behavior modification, maintained confidentiality, demonstrated cultural sensitivity, advocated for rights, fostered a therapeutic environment, participated in case conferences, resolved conflicts, maintained documentation, served as a role model, cultivated a supportive atmosphere, contributed to quality improvement, pursued professional development, increased efficiency, fostered a trauma-informed approach, demonstrated proficiency in crisis de-escalation.

Education

Master of Arts in Counseling
Chicago State University - Chicago, IL Jan 2004 - Jan 2007
Bachelor of Arts in Psychology
Chicago State University - Chicago, IL Jan 1992 - Dec 1998