Case Management
Internship Opportunities
Other Behavioral Health Positions
Full time
I am an empathetic and experienced mental health professional dedicated to providing a genuine and authentic therapeutic space. I strive to promote client autonomy while offering compassionate support and guidance. My values include confidentiality, clinical judgment, supervision, and continuous learning to ensure quality care and client well-being.
Skills
- Crisis Intervention and Management
- Screening and Assessment
- Trauma-Informed Care
- Cultural Competence and Humility
- Ethical and Legal Knowledge
- Clinical Judgment and Decision Making
- Empathy and Compassion
- Treatment Planning
- Emotional Intelligence
- Strong Knowledge of MH/SUD Diagnoses
- Strong Written and Verbal Clinical Language
- Conceptualization of Clinical Assessment
- Client Advocacy
- Promoting Autonomy
- SI/HI Assessment
- Telehealth Competency
- Rapport Building
- Reflective Practice
- Interdisciplinary Collaboration
- Self-Aware and Receptive to Feedback
- Professionalism and Integrity
Licenses and certifications
- MH/AODA Function Screening
- Mental Health First Aid
- MI/DBT/CFI/ACT/IPT/ABT Skills Training
- Harm-Reduction
- Polyvagal Theory & Biopsychosocial Theory
- Risk Assessment and Management
- Cultural Competency & Humility to Cultural Reverence
- Community Safety for Care Workers
- NAMI Hearing Voices
- Crisis Planning
- Trauma-Informed Care
- Dual Diagnosis
Work Experience
CCS Care Coordinator
Professional Services Group
Jan 2022 - Jun 2024
- Specialized in providing intensive case management services to adults in underserved
and diverse populations with severe, persistent mental illness and co-occurring mental
health and substance use disorders, addressing the complex interplay between addiction
and psychiatric symptoms. - Conducted comprehensive biopsychosocial assessments to evaluate clients' strengths,
barriers, recovery goals, mental health status and symptoms, treatment history, support
networks, trauma history, readiness to change, and substance use, to develop
individualized treatment plans. - Developed and implemented individualized and integrative treatment plans in
collaboration with clients, families, and treatment teams, incorporating evidence-based
interventions and recovery-oriented goals to address psychiatric symptoms and
functional impairments. - Assessed level of need to determine appropriate frequency for home visits; consistently
facilitated regular home visits and outreach to engage clients in treatment, medication
management, symptom monitoring, and psychosocial rehabilitation, promoting recovery
and functional independence in the community. - Monitored clients' progress towards treatment goals through consistent follow-up and
outcome measurement, adjusting interventions and service plans as needed to promote
recovery and maximize quality of life. - Facilitated communication and collaboration among interdisciplinary team members,
including, psychiatrists, therapists, wellness managers, rehabilitation specialists,
physical health monitors, and peer support specialists, to ensure continuity of care and
coordinated for service delivery and transitions between level of care. - Provided crisis intervention and supportive counseling to clients experiencing acute
mental health crises, collaborating with emergency services and crisis stabilization to
ensure client safety. - Documented client progress, treatment interventions, assessment summaries, treatment
justifications, and outcomes in electronic health records (EHR), maintaining
confidentiality and compliance with regulatory requirements
Youth and Family Specialist
Walker’s Point Youth and Family Center
Feb 2020 - Feb 2021
- Specialized in providing crisis intervention, crisis prevention and de-escalation, and
therapeutic intervention to at risk youth in crisis and their families. - Conducted intake assessments and evaluated level of need/risk to determine required
level of care to provide crisis intervention services. - Developed clinical justification for shelter acceptance of youth based on housing
instability, psychiatric presentation, and abuse assessment. - Provided direct supervision of youth in addition to 24-hour telephone crisis counseling
and referral information to callers in need. - Developed and implemented group therapy activities in adjunct to individual
psychotherapy to promote interpersonal skill development, group processing,
psychoeducation, and peer support. - Documented behavioral and interpersonal observations, progress, level of participation,
intervention logs, and summaries of crisis counseling calls
Education
M.A. Clinical Mental Health Counseling
The Chicago School of Professional Psychology
Oct 2022 - Present
B.A. Psychology
University of Wisconsin-Milwaukee
Sep 2019 - Aug 2021
B.A. Psychology
Concordia University - Wisconsin
Aug 2017 - May 2019