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Case Management Entry Level Executive Leadership Internship Opportunities Management Full time

Dedicated and detail-oriented healthcare professional with a strong background in health administration and customer service. Experienced in team leadership, staff training, and operational management in fast-paced environments. Skilled in problem-solving, compliance, and ensuring high customer satisfaction. Seeking a challenging role as a Healthcare Administrator to utilize my skills and contribute to improving healthcare services.


  • Team Leadership
  • Customer Service
  • Inventory Management
  • Staff Training and Development
  • Problem-solving
  • Cash Handling
  • Compliance and Policy Adherence

Licenses and certifications

  • CNA Certificate

Awards and achievements

  • Award for Outstanding Team Leadership - CVS Pharmacy

Work Experience

Shift Supervisor
CVS Pharmacy Mar 2022 - Present

- Managed a team of 10 employees, providing guidance and leadership during shifts. - Oversaw store operations, including inventory management, cash handling, and customer service, ensuring compliance with CVS policies and procedures. - Implemented efficient scheduling and resolved staffing issues, resulting in improved employee morale and productivity. - Handled customer inquiries, complaints, and service issues professionally, maintaining high customer satisfaction rates. - Trained new employees and conducted performance evaluations, contributing to staff development and improved operational efficiency. - Collaborated with the store manager on visual merchandising and product placement strategies to boost sales.

Data Entry Clerk
Central Clinical Laboratory Dec 2019 - Dec 2020

- Conducted laboratory tests, experiments, and analyses per established protocols and research objectives. - Collected and prepared samples for analysis, ensuring accuracy and adherence to safety protocols. - Operated and maintained a range of laboratory equipment and instruments, including microscopes, centrifuges, and spectrophotometers. - Assisted in data analysis and interpretation, preparing reports and summaries of findings. - Contributed to quality control measures, ensuring the accuracy and reliability of results. - Participated in laboratory safety procedures, including the handling of hazardous materials, chemical disposal, and emergency response. - Developed and maintained detailed records of experiments, observations, and outcomes.


Bachelor of Health Administration
Governors State University Dec 2023 - Present
Associate of Arts in Fine Arts and Humanities
Moraine Valley Community College Apr 2020 - Present