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Intake Specialist

Arrowleaf
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Vienna, IL, USA
$44,428 - $60,403 yearly
Mar 23, 2026
Entry Level Nonprofit Other Behavioral Health Positions Full time
Home Office: Vienna, IL
 
Area of Focus: Behavioral Health
 
Program(s): Behavioral Health - Outpatient Mental Health Programming helps individuals build life skills and well-being through behavioral health counseling, psychiatric care, and other care coordination and support services.
 
Intake Specialist Immediate Supervisor: Senior Program Director of Quality Care 
Intake Specialist Hours of Work: Full-time, 40 hours/week. Afterhours on-call rotation required.  
 
Intake Specialist Minimum Qualifications: Bachelor’s Degree in Human Services or related field; Master’s Degree in Human Services or related field preferred. Qualifies as a Mental Health Professional (MHP); qualifies as Qualified Mental Health Professional (QMHP) is preferred.
 
Intake Specialist Skills & Knowledge: Knowledge of various behavioral and human development theories and practices; ability to understand mental health and substance use diagnoses, treatment planning processes, and evidence-based curriculums; knowledge of local health and human services resources; knowledge of basic crisis intervention and conflict resolution techniques; excellent written and oral communication skills; excellent computer skills; ability to work with diverse populations.
 
Intake Specialist Special Requirements: Travels to off-site/community-based locations for direct service delivery; participates in after-hours crisis response rotation; ability to schedule evening appointments; maintains and provides proof of a valid driver's license; maintains and provides proof of personal vehicle liability insurance; at least 21 years of age.
 
Intake Specialist job duties include, but are not limited to:
  • Intervenes and evaluates consumers, establishes diagnosis. Develops treatment plan collaboratively with consumers by defining goals, specific outcomes and time frames for treatment.  
  • Intervenes therapeutically to change attitudes, beliefs and behaviors of consumers to improve individual and family level of functioning. 
  • Provides crisis intervention to stabilize consumer's condition by utilizing short term crisis intervention techniques and/or referral to other support services. 
  • Completes required monthly direct service hours to consumers as defined on yearly Direct Service Requirement sheet. 
  • Completes Intakes as assigned by supervisor. 
  • Carries a caseload as assigned by supervisor. 
  • Demonstrates active involvement in supervision and clinical staffings. 
  • Ability to screen, assess and provide interventions for consumers that are exhibiting symptoms of trauma. 
  • Other duties as assigned. 
 Intake Specialist Benefit Package 
  • Professional & upward mobility opportunities 
  • A family-oriented atmosphere 
  • Health wellbeing stipend ($200 per fiscal year)
  • 100% employer-paid health and dental insurance options
  • Dental, vision and health available after 1st day of the month after 60 calendar days of employment
  • Up to $50,000 life insurance policy
  • Travel reimbursement
  • Up to 376 hours of paid time off just within your first year of employment! Includes 14 paid holidays, up to 40 hours personal time, 12 sick days, 40 hours bereavement leave, 12 vacation days (6 month probation period), and 8 hours volunteer paid time off per year.
  • Additional opportunities for compensation are available above starting salary!
Salary Range: $44,428 - $60,403
*This is a bargaining unit, union position
 

Questions? visit myarrowleaf.org/employment or call 618-658-3079 to learn more!

 

Arrowleaf is committed to the full inclusion of all qualified individuals. As part of this commitment, Arrowleaf will ensure that persons with disabilities are provided reasonable accommodations unless the accommodation will impose an undue hardship. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources. 

 
Arrowleaf is firmly committed to Equal Employment Opportunity (“EEO”) and to compliance with all Federal, State and local laws regarding it. EEO is a set of standards that make it illegal to discriminate against a job applicant or an employee because of the person’s actual or perceived race, color, religion, sex (including pregnancy and related conditions, gender identity, and sexual orientation), marital status, national origin, ancestry, age (40 or older), disability or genetic information (including family history), order of protection status, or military status or unfavorable discharge from military service. The laws apply to all types of work situations, including recruiting, hiring, disciplinary actions, terminations, promotions, pay practices, training, wages, and benefits
About Arrowleaf

About us:

When you join the Arrowleaf team, you are committing to a meaningful career where your work will make a difference for your neighbors throughout Southern Illinois and strengthen our region as a whole. You’ll have a chance to build well-being not just for the people you work with, but for yourself as well, as you gain life-changing experiences, enjoy highly competitive benefits, and experience unmatched opportunities for advancement.

Mission: Arrowleaf’s mission is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone.

Vision: We envision a Southern Illinois where all individuals are contributing to a community that is safe and vibrant for everyone.

Visit our website: myarrowleaf.org/employment to learn more about Arrowleaf

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