Turning Point Behavioral Health Care Center
Skokie, IL, USA
Nov 03, 2025
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Recovery Support Specialist (2nd or 3rd Shift)
Turning Point Behavioral Health Care Center seeks individuals to serve in our Living Room Program as Recovery Support Specialists (RSS). The Living Room RSS (RSS-TLR) is a member of Turning Point’s crisis intervention team. The RSS-TLR provides crisis intervention and support to guests of The Living Room. This position requires being available to work during Living Room hours. The RSS is required to be available a minimum of 2 days per week and is expected to maintain regular and punctual attendance. The Living Room is a nonclinical alternative to a Hospital Emergency Department for people experiencing acute psychiatric crisis. Due to the staffing structure of The Living Room, it is crucial that notice of anticipated absences be given as soon as possible so that coverage is able to be obtained. RSSs, as non-exempt employees, are also required to turn in weekly time cards documenting actual hours worked. These timecards must be turned in to TLR Coordinator on their last day in the office for the week.
An RSS is an individual with personal lived experience in recovery from mental health and/or substance use challenges who has or is able to obtain either the Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) credential within one year of date of hire.
Providing crisis intervention and support to guests of The Living Room includes (but is not limited to):
- Conducting a Living Room Intake/Assessment
- Determine need for crisis intervention, crisis de-escalation and resource assistance
- Review available entitlement programs the guest may be eligible for
- Assist guests with applications for applicable entitlement programs online
- Document all visitor contacts
- Update Living Room database
- Complete notes in EMR
These positions require some flexibility with one’s work schedule and employees must be available to work onsite during Living Room hours, including coverage of a shift on either Saturdays or Sundays. Late night and/or overnight shifts are required, and a shift differential will apply. The shifts for these positions are either 3:30pm to Midnight (2nd) or 11:30pm to 8:00am.
All staff members are responsible for managing holidays, time off, client engagement, down time, and self-care; and seeking support when needed.
This position is a member of our Bargaining Unit. Full benefits information for this position can be found here. The starting rate for these positions is $24.42 per hour.
Candidates for these positions must have minimum educational achievement of a Bachelor’s degree. An additional certification of CRSS issued by IAOADAPCA is preferred.
Turning Point Behavioral Health Care Center appreciates the opportunity to provide services to its diverse community, including people of color, low-income and financially insecure, non-English speakers, and LGBTQ individuals. We strongly encourage applications from people with these identities and other marginalized communities to join our staff to better serve our clients. Turning Point makes hiring decisions without regard to any person’s race, color, sex, creed, gender identity, gender expression, age, religion, disability, national origin, ancestry, genetic information, sexual orientation, marital status, parental status, pregnancy, military discharge status, disability, source of income, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.
Established in 1969, Turning Point serves diverse communities throughout metropolitan Chicago. We provide outpatient individual and group therapy for all ages, case management, and a residential living program for a diverse client base. Turning Point is conveniently located close to public transportation. Turning Point has consistently been awarded the highest rating from the Commission on Accreditation of Rehabilitation Facilities (CARF). Turning Point is an Equal Opportunity Employer.
About Turning Point Behavioral Health Care Center
For more than 50 years, Turning Point Behavioral Health Care Center has provided solid support when and where it’s needed most. Our caring, compassionate team members help clients living with mental illness find ways to experience more fully functioning lives. They also contribute to creating healthier, happier communities where people can be heard, cared for, and respected.
Avenues of recovery
As a nonprofit outpatient mental health center, we offer multiple options for recovery, providing affordable, compassionate care to people during some of the most difficult times of their lives. Located in Skokie, Illinois, we serve approximately 1,400 children and adults each year from throughout the Chicago metropolitan area.
Committed to diversity and inclusion
Our clients range widely in age, diagnosis, and socioeconomic group. Their cultural, ethnic, and religious orientations are as diverse as the staff members who serve them. As an organization and as individuals, we are committed to eliminating barriers to care, racial biases, and other forms of oppression and to focusing energy on this important work.
Here when we’re needed most
Whether responding in the moment to someone experiencing a mental health crisis or working with clients to find longer-term solutions, we’re here to help. Turning Point provides individual and family therapy for adults and children beginning at age six, group therapy, case management, a residential living program, and crisis services including the Living Room at Turning Point and mobile crisis response teams that extend our reach further into our service area.